Facilities and Technology Assistant

About the role

The Facilities & Technology Assistant supports the Facilities Manager in keeping the Guernsey office safe, secure and efficiently running, while also providing first‑line IT assistance to staff.

Key responsibilities

• Assist with office inspections, health‑and‑safety records, fire drills and business continuity documentation.
• Support physical‑security tasks such as visitor management, access‑card administration and contractor compliance.
• Provide first‑line technical support for common IT issues, including Microsoft 365, Outlook and Office applications.
• Set up, deploy and maintain desktops, laptops, mobile devices and peripherals.
• Help with office moves, workspace changes, meeting‑room preparation and equipment procurement.

Required profile

• Positive, professional attitude with a strong willingness to learn.
• Good communication, organisational and time‑management skills.
• Self‑motivated, detail‑oriented and able to work both independently and as part of a team.
• School, college or graduate‑level candidate with an interest in facilities management and IT.

Required skills

• Microsoft 365 applications (Outlook, Office).
• Basic knowledge of computer hardware and software.
• Familiarity with Windows operating systems and IT asset management.
• Understanding of telephony and Wi‑Fi connectivity troubleshooting.