Scheduler – 3 Year Fixed-Term Contract

About the role

The Scheduler will plan and schedule work across multiple business departments, collaborating with task owners and team leads to ensure efficient use of resources and timely delivery of projects.

Key responsibilities

• Consult with business specialists to understand activity details.
• Identify potential schedule delays and facilitate timely interventions.
• Recommend actions to keep tasks and projects on schedule.
• Answer phones and emails, schedule and confirm appointments, and input data into company systems.
• Schedule tasks across departments based on defined business priority.
• Realign scheduled tasks to match priority while resolving conflicts.
• Deliver exceptional internal and external customer service.
• Escalate conflicts to the Planning and Scheduling Team Lead.
• Produce reports as required by the Team Lead.
• Contribute to team effort and suggest process enhancements.

Required profile

• Ability to follow instructions and multitask under pressure.
• Excellent organisational and time‑management skills.
• Strong problem‑solving ability and accuracy.
• Proven capability to build strong working relationships with colleagues and external stakeholders.
• Positive, helpful attitude with a “can‑do” mindset.