Administrator - Investor Services

About the role

Join the Investor Services team to support a diverse portfolio of alternative asset fund structures, delivering exceptional service throughout the investor lifecycle from onboarding to ongoing administration.

Key responsibilities

• Support day‑to‑day administration of fund structures and entities, ensuring a seamless client and investor experience.
• Assist with investor onboarding, capital calls, distributions and related servicing activities.
• Respond to investor and fund manager queries professionally and efficiently.
• Work with KYC and Compliance teams to meet regulatory requirements.
• Collaborate across Investor Services and operational teams to meet deliverables and exceed client expectations.
• Contribute to projects, process improvements and a positive team culture.

Required profile

• Strong communication and interpersonal skills with a client‑centric mindset.
• Well‑organised, able to manage multiple priorities and meet deadlines.
• Flexible, adaptable and proactive in learning new challenges.
• Positive attitude, strong work ethic and collaborative team player.

Required skills

• Proficiency in Microsoft Office, especially Excel.

What we offer

• Competitive salary.
• Hybrid working model.
• Flexible working hours.
• Private pension plan fully paid after probation.
• Private medical insurance with catastrophe cover fully paid.
• Employee recognition program and spot bonuses.